A support team of Hardworking Individuals is there to Solve Your Queries
The most purchased support is Standard Support by corporates, for them, it’s most of the time the best Support that fits their needs. To know more about the services included in this support Plan We advise our Valued Customers to Connect with us via Live chat.
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Say Bye to workload and messy management with our 360 Cloud Solution. If you want to speed up your response time and want to access more cloudways Expertise go for no other than our advanced support. Get Detailed Application Trouble Shooting, customization support, and efficient Monitoring that removes the hurdles and complexity of cloud hosting and makes you Focus on what matter’s the most in your Business.
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Stop stressing about the workload, our premium cloud services allow you to manage your Office websites & Team Collab Effectively. With our premium Support, we make you scale your business and make you a pro and prepared for the days with the workload. For enhanced support opt for our premium support services to access the superior Support and powerful Control Panel.
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Increase Flexibility, Scalability& Resilience
Our Expert Support Team will help you troubleshoot errors and conflicts with plugins and themes to save you time and find the Errors before the slow performance
Database Optimization to make your Application Work Faster.
Our Support Team is 24/7 Available for chat and the expert Engineers are available to help you in solving errors, with Quality SLAs.
We Offer Our Customer Customization of stack/servers and facilitate them with deployment services, additional packages, and configurations that perfectly fit their needs.
We immediately send you the alert Notification whenever your server or stack is Down. Our team Proactively starts working on finding the reason.
Our Experts will collaborate to get the details to understand the reasons for common server errors (500, 502, 503, etc.)
To keep you connected with your team we offer a private slack channel to Keep your Team connected with Our Expert Senior Engineer. We develop a good understanding with your Team to easily make your team scale at what they do.
For Support call us or connect with our expert engineers anytime.
Our Experts are here to help and guide you, with whatever you want to manage.
Pick an add-on that best suits your business needs
Note: There are some scenarios that are Beyond the scope of our support no matter what pan you are selecting.
Know More About Solargenic Cloud Services and Suitable Plans Schedule your Call with us!
How to avail of advanced and Premium Support Services to my Account?
Schedule a call discussion with us to add-on any support services, your add-on will be activated within 24-48 Hours.
Do I need to sign a contract for Advance and Premium Services?
You only need to Commit for at least Six Months There are not any extra upfront charges.
Do the advance and premium support add-ons will apply completely to my account or just at Server Level?
The add-ons apply at the account level, But the support is available across all the servers in your Account.
Are the Support Services Recurring?
Yes, these Services are Recurring.
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